LEGO® Pick a Brick (PaB) have added new elements to the service. These are pieces from sets released in September 2024.
This is despite their backlog of orders, which we understand from many readers is now exceeding the delivery times shown on the site. We have an update from the Pick a Brick team: continue reading to see it.
This article contains affiliate links to LEGO.com; we may get a small commission if you purchase.
Important notes
Some elements will only be available in Europe, Australia and New Zealand for a limited time, while supplies last. We have shown these on the list with a dotted line around the images.
Regarding delivery delays, the team are committed to fulfilling all open orders as quickly as possible. The delays are due to the implementation of new software and hardware in the Billund warehouse back in October, aimed at improving overall operations. As with any new system, there are initial challenges, and the team is adapting to these changes. They anticipate that the situation will improve within the next two weeks, particularly as the influx of replacement part requests from the Christmas holiday subsides. They are currently working with their customer service team to reach out to all customers impacted.
New elements on PaB in January 2025
Highlights
Search Pick a Brick for
element 6389682
Search Pick a Brick for
element 6502953
Search Pick a Brick for
element 6490613
Search Pick a Brick for
element 6461303
Search Pick a Brick for
element 6490617
Search Pick a Brick for
element 6492538
Search Pick a Brick for
element 6514066
Search Pick a Brick for
element 6480380
Search PaB for element 6503895
Europe, Australia and New Zealand only
element 6490030
Search Pick a Brick for
element 6490005
Search Pick a Brick for
element 6490002
Search Pick a Brick for
element 6489998
Search Pick a Brick for
element 6488252
Search Pick a Brick for
element 6481651
Other parts that caught our eye:
Search Pick a Brick for
element 6493069
Search Pick a Brick for
element 6483120
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I swear, if the retired parts in my October and November orders end up being cancelled because of some "software error" I won't be buying from PaB again.
ReplyDeleteSame, I've got some parts which aren't available anymore in mine and those were the reason I made the order in the first place
Deletefunny enough, I just got notification of shipment for those parts that I ordered
DeleteI’m probably not ordering from there anymore anyways. Just horrendous service, I honestly can’t believe it. I ordered months in advance and didn’t have any of my stocking stuffers or Christmas gift parts delivered, and was told 4 weeks in a row that they would ship “next week” when I talked to someone. One rep comp’d me a gift card for the trouble, and Lego’s fulfillment team cancelled it before it was sent. By far the worst customer service I’ve experience from Lego, super disappointing. Bricklink only from now on.
DeleteMy order from October 9th (which included retired parts) arrived last week in the US. I am hearing from others that October orders are moving. This timeline is definitely wack but at least it's happening.
DeleteYeah, I'm really nervous about this. So many parts are still in limbo. If something from early October just arrived, then maybe I'll have something within a week or two though.
DeleteAny word on when parts that were "standard" and disappeared when the "standard" and "best seller" categories were merged will return?
ReplyDeleteSome examples:
1748 TILE 1X2, W/ 1/2 CIRCLE > Dark Green
35243 WINDSCREEN 36 GR. 3X4X1 1/3 > Transparent
3576 KITCHEN EQUIPMENT, NO. 9 > Transparent
75184 KITCHEN EQUIPMENT, NO. 5 > Dark Orange
5951 BACKPACK > Bright Red
Seems some are returning
Delete6481576 MINI LOWER PART, NO. 2654 was gone and had yesterday finally returned
I placed and paid an order back October, 13th, 2024. The order was shipped from Poland December, 19th, 2024. Over Christmas DPD seems to have massive struggles. Today, January, 8th, 2025 the DPD tracking tells me I can pick up my 100 Euro order at a nearby pick up shop. Hope that is the truth and the order is complete? My November order is still "in the warehouse" ... Really disappointing, couldn't LEGO just buy some expertise from Bricklink power sellers?
ReplyDeleteToday I received a PAB order I placed on 08/OCT/2024, so pretty much exactly 3 months wait. I guess when these big warehouse and software changes happen, there will be interruptions, so I think that's understandable. These delays should have been better communicated though, proactively by LEGO, without having to reach out to support to understand what's going on. Something LEGO can definitely improve on.
ReplyDeleteSweet, the red wax drip from the candle. Been waiting on that one
ReplyDeleteWhy can't they make those newly added pieces as newest... always mixed with the older parts despite sorting by newest...
ReplyDelete