22 February 2025

Pick a Brick: update on new parts additions, and future enhancements

Posted by Tim Johnson

This weekend, the huge LEGO® fan event Bricktastic takes place in Manchester, UK (not too late to get tickets!) and among the many attendees, the LEGO.com Pick a Brick team are in attendance all weekend. 

A large lego base plate with dozens of elements attached, as well as a large plastic film printed with wings alongside

One of the display items on their table is this collection of elements, which are from sets released in October, November and December 2024. These are the next elements that will be added to the Pick a Brick service. However, this will not happen in March 2025 as expected: the team have taken the decision to halt adding new pieces for the time being. 

Read on for the details, as well as some good news: information from the Pick a Brick presentation they gave today detailing exciting enhancements to the service for 2025!

This article contains affiliate links to LEGO.com; we may get a small commission if you purchase.


New Pick a Brick parts on hold 

There have been ongoing difficulties within The LEGO Group with the delivery of Pick a Brick orders placed as far back as October 2024; many customers are still waiting. The Pick a Brick team have decided it does not make sense to further strain warehouse resources by adding more new elements to the service at this time. 

They anticipate that the elements shown above will be added in June 2025. These are from sets such as 76294 The X-Mansion, 21353 The Botanical Garden, 10335 The Endurance, 10340 Wreath and the LEGO® Spring Festival sets, so in some cases that is a long delay of eight months after release. Normally parts are added four months after release, so by June we would usually be expecting to see parts from sets released in February 2025. We don't know when they intend to release elements from sets in January and February 2025 – hopefully they'll play catch-up so that we get back to the usual 4-month schedule as soon as possible.

This delay is a big disappointment, but personally I think it's a wise plan. The delays in order fulfilment have certainly gone well beyond the acceptable, so drastic measures are called for. Many of you readers have expressed your lack of faith in Pick a Brick because of the delay and poor customer service, so anything they can do to not inflame the issue and get back to normal is worthwhile in my opinion.


Improvements to Pick a Brick

Of course, the Pick a Brick team don't want to get back to normal – they always want to be better than ever! 

For the first time ever, Bricktastic 2025 has had a convention day on the set-up Friday. Well, a mini-convention! There were various speakers through the afternoon and early evening (including yours truly) and the Pick a Brick team also gave a 1 hour presentation with Q&A.  

As usual, it was excellent – they are always engaging, enthusiastic and transparent about their plans.

Having said that, one thing they were clear they would not discuss was the ongoing delivery issues, which no doubt is what everyone wants to know about! However this team – the site engineers and its designers – are obviously not involved in warehouse fulfilment or customer service.

Instead, we got exciting insights into what has and will happen to the Pick a Brick website.

They have been compiling user feedback – over 5000 forms! – and are in the process of implementing the most important improvements.


Grouping colours

screen grab of lego pick a brick showing 1x1 bricks in random colours

Customers often want to pick multiple colours of the same element, but this can be tricky right now. For example, say you want 1x1 bricks in 3 different shades of green. There are 41 colours to choose from, which appear in random order so you need to scroll up and down to compare the available greens. No colour name is displayed until you click a brick. 


screen grab of lego pick a brick showing a variety of elements. below each are little coloured squares in different colours

We were shown a mockup of how the new version might work. Available colours of elements – or at least 5 of them in this mockup anyway – are displayed below each element.


screen grab of lego pick a brick showing a pop up window with one red piece. Beside the piece are numerous colour swatches

Clicking on a brick shows every available colour, arranged by hue for easy comparison. From this screen you would be able to add bricks of various colours to your bag.


Improved search

The engineering team discussed two improvements they are currently implementing. 

The first is tagging, which adds keywords into the meta data of elements. This will be so much better  than relying on the often irrelevant or downright awful official names that someone somewhere in TLG applies to elements!

Below are some examples of how this could be applied. 

screen grab of a potential lego pick a brick search result. The search is for horse: the results include a lego horse

Searching for "horse" would actually return available horses rather than just element names that contain "horse". Crazy, huh?


2 screen grabs of lego pick a brick showing potential searches and results. A search for vinyl returns a black round tile printed with a record decoration. a search for smile returns smiling minifig heads

A similar situation applies to printed parts, that do not have their decorations described in TLG names. Tagging will solve that too – even for minifigure expressions.


screen grab of lego pick a brick showing potential search and results. a search for orange legs returns various orange legs including printed ones and Friends legs

Tags can also be combined with existing criteria like colour. 


The other improvement they intend to implement a little further down the track is semantic search.

screen grab of lego pick a brick presentation showing how smart aggregations give natural groupings, using natural language processing technology. A search for desserts shows many elements including ice cream, cakes and a pretty duplo dish

This automatically groups multiple elements, much like a category tailored to exactly what you searched for.

another screengrab shows that the automated process does not require human addition of tags. a somewhat vague search for pirate things returns varied objects such as pirate hats, seaweed, chests, even a duplo whale.

 

Create a Minifigure

screengrab of the current pick a brick site showing various minifigure pieces - legs, heads, torsos, hair - but no order to it and no way to see how they look together

There used to be a somewhat limited minifigure generator on the site, but now that is gone, the process of building a minifigure from Pick a Brick isn't very user friendly... or as fun as it should be... as shown above.

We got some sneak peeks at the beta version, which is due to be piloted in the UK on a date to be confirmed, but final touches are being made now.

screengrab of interface of beta version of new minifig generator from lego pick a brick. categories are head, torso, legs, headwear and accessories. available pieces in each category are grouped by price from lowest to highest.

In this version, it is no longer mandatory to include headwear and accessories, pricing is much clearer, it uses the much larger inventory of Pick a Brick and images are in higher resolution.

the same interface seen on cellphone. it has the same content, just a more compact layout.

The whole interface is super simple and intuitive, and has been developed for a great experience on mobiles as well as desktop.


mockup of the new cart page on minifig generator. completed minifigs are shown on the left with option to duplicate each. total price is shown on the right.

You can build and buy up to 40 minifigures at a time. Once you have designed each minifigure, you can duplicate the whole figure... and build an army!

Naturally it is disappointing only the UK get this beta trial, but the team explained they chose that market because it is relatively large, which was suitable for this project. 


Despite the disappointments of the ongoing situation with 2024 order fulfilment and the long delays to adding further new elements to Pick a Brick, I left the presentation energised by the new additions outlined by the team and their infectious enthusiasm for their work and their customers. 

 

READ MORE: LEGO® House: new-for-2025 LEGO® FABULAND® exhibit

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All text ©2025 New Elementary, presentations photographed here are ©2025 The LEGO Group.



16 comments:

  1. Yeah I’m waiting for an October and December order still. My November order showed up 2 weeks ago.
    Probably shouldn’t have redone their warehouse around Christmas/New Year. Should’ve put up a large banner stating that PAB will be closed minus missing parts till March to make the transition as seamless as possible.

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  2. I'm not surprised they aren't adding more. None of the new elements that they've "added" since October have been available here in Canada.

    Create a minifig did just become available here but there are no options like I see in that picture. You get a blank white torso element that you can have custom printing on the front and back. The accessories and hat options are also really quite small.

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    1. That create a minifig is something that US has had and is expensive, I believe the one mentioned here just allows you to experiment with minifigs in PAB and just add the parts to your order, no custom printing like the other one.

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    2. Create a Minifigure will use PAB parts, similar to the Build a Minifigure station in stores but without exclusive parts.

      What you're referring to in Canada is Minifigure Factory, synonymous with the service in LEGO stores where you can select from a limited range of Minifigure parts, but design your own torso.

      The experiences intentionally have the same design language but will co-exist for the time being.

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  3. On the 1st of March 2024, Lego released Speed Champions 76921, which contained the new 5093/5095 wedges pair in light grey.
    A few months later, Lego put only ONE in the pair on PAB, which I ordered and received in late 2024.
    Then only in NOVEMBER 2024 they added the other one in the pair. Which I ordered and which they finally sent 2 weeks ago.
    But bad luck for my, Belgian post was on strike, which just ended, but they've stacked packages for weeks and it's gonna take more weeks to deliver them.

    So it's soon March 2025 and I haven't received a part that they released to the public in March 2024.

    But that's not all! While the left version of that wedge (5095) was on the version of PAB that survived, the other one (5093) was on the version of PAB that disappeared (and they did that for some other PAIRS). But the part didn't make it to the new PAB!
    So you can't even ORDER 5093 in light grey anymore on PAB... But 5095 yeah. What are the odds someone only needs the left one in the pair lol?

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    1. Yeah there are wedge plates like that as well. It's put my next PAB order on pause so that I don't forget to get both parts to the pairs

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  4. Those search improvements all sound pretty good. Slow progress but PAB is certainly better than it was 5 years ago.
    I may have missed it but is there an official reason North America still only has the 'bestseller' list of parts available in late Feb? It is frustrating not having a local price comparison during LUGBULK ordering time. Presumably this is also connected to the European-based warehouse issues ...Eg there are nearly 15k parts to chose from in GB (and Australia for that matter) vs 'only' around 4k in the US.

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  5. The updates look great! But in the first 'build a minifig' mockup image, why is there a pirate hat in with the heads when there is clearly a separate 'headwear' category? 🤔

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  6. No word on the very troubling aspect of pab - the maximum of ten of many elements?

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    1. Same question for me, with a max of 10 units set for many elements (mostly the more specialized/recent and interesting colors...) it makes the whole concept of the PaB a lot less interesting.
      Also, another question, what's with the different pricing of wedge plate pairs? - is there any technical justification for selling the left ones at a higher price than the right?

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    2. I was at the PAB talk, the staff said the reason for the 10 restriction on some pieces was to ensure there were enough for everyone wanting them (for newer popular parts)

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  7. Any word on October 2024 elements will make their way back to the service? I'm looking at you, part 6492553.

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    1. Never mind. The second paragraph specifies that October 2024 pieces won't be available until June (even though they were already available for a brief time).

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  8. I just got my November 8 order this week.

    Otherwise, there are certain parts I'm curious about, but I guess I'll just have to wait until summer. (Us PAB users are accustomed to waiting, you might add.) Not that much stuff I feel like I'm lacking currently, anyway, so I guess I will not place any new orders until the arrivals of any deal-sealers or 2x Insider Points drives, anyway.

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  9. I think the new system looks like it will be an improvement!! Only I really wish Build-A-mini doll was a thing!!

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  10. Once the dust has settled, someone needs to write this up as a case study of how a multi billion dollar company messed up running a warehouse for a period of 6 months+. Most companies would try to bring it under control in a matter of weeks…

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